Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the Dokument Hub website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Dokument Hub provides professional academic document services for universities worldwide. Our services include assistance with various academic documentation needs. We act as an intermediary service to help clients obtain necessary academic documents.

3. User Responsibilities

By using our services, you agree to:

Provide accurate and complete information
Maintain the confidentiality of your account information
Notify us immediately of any unauthorized use
Use our services only for lawful purposes
Not engage in any activity that disrupts our services
Comply with all applicable laws and regulations

4. Ordering Process

When placing an order:

You must provide accurate and complete information
We reserve the right to refuse service to anyone
Orders are subject to availability and verification
We will confirm your order via email
Delivery times are estimates and not guaranteed

5. Payment Terms

Payment for services is subject to the following terms:

All fees must be paid in full before processing begins
We accept various payment methods as specified on our website
All transactions are secure and encrypted
You are responsible for any applicable taxes
Currency conversion fees may apply

6. Delivery and Turnaround

Regarding delivery of services:

Delivery times are provided as estimates
Delays may occur due to circumstances beyond our control
We offer different service levels with varying turnaround times
Rush orders may incur additional fees
Digital delivery is our standard method

7. Refund Policy

Our refund policy is as follows:

Full refunds available if order has not been processed
Partial refunds may be available for orders in progress
No refunds for completed orders
Refund requests must be submitted in writing
We reserve the right to deny refund requests

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Dokument Hub and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for any indirect, incidental, or consequential damages
Our total liability is limited to the amount paid for services
We do not guarantee specific outcomes or results
We are not responsible for delays beyond our control

10. Indemnification

You agree to indemnify and hold harmless Dokument Hub, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

11. Termination

We reserve the right to:

Terminate or suspend your access to our services
Refuse service to anyone for any reason
Cancel orders that violate our policies
Modify or discontinue services without notice

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Dokument Hub operates. Any disputes shall be resolved in the courts of that jurisdiction.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms of Service constitute the entire agreement between you and Dokument Hub regarding our services and supersede any prior agreements.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: dokumentenkaufen@protonmail.com
Website: www.dokumenthub.com